Yacht Service Specialist | Four Seasons Yachts

Before transitioning into the technology sector, I was part of the pre-launch team for Four Seasons Yachts, helping shape the guest experience for one of the world's most anticipated ultra-luxury hospitality brands.

Working at the intersection of luxury service, operations, and product development, I helped build the operational foundation for future voyages by developing destination intelligence across more than 130 ports throughout the Mediterranean and Caribbean. I designed internal voyage planning resources, standardized guest experience tools, and curated recommendations for dining, cultural experiences, private transportation, beach clubs, and bespoke shore excursions.

Beyond destination planning, I collaborated across departments to improve internal knowledge sharing, create scalable service resources, and ensure every guest interaction reflected Four Seasons' commitment to personalization and excellence. My work required balancing meticulous attention to detail with creativity, adaptability, and operational precision in a fast-paced pre-launch environment.

That experience reinforced a philosophy I continue to apply today: exceptional experiences are built through thoughtful systems, continuous improvement, and an unwavering focus on the people they serve. Those same principles now guide my work in technology operations, where I approach complex challenges with curiosity, structure, and a commitment to delivering meaningful results.