Personal Concierge | The Ritz-Carlton Yacht Collection (Evrima)

As a Concierge aboard Evrima, the inaugural yacht of The Ritz-Carlton Yacht Collection, I delivered highly personalized service to guests traveling throughout the Mediterranean and Caribbean. Working in a dynamic, international environment, I managed complex guest requests while coordinating seamlessly with onboard departments and trusted partners ashore.

From securing exclusive dining reservations and private transportation to arranging bespoke shore experiences, celebrations, and last-minute itinerary changes, I specialized in creating seamless experiences tailored to each guest's preferences. Every interaction required discretion, adaptability, and meticulous attention to detail while maintaining the world-class service standards synonymous with The Ritz-Carlton.

Living and working at sea reinforced my ability to remain calm under pressure, solve problems quickly, and anticipate guest needs before they became requests. Those experiences continue to shape my approach to operations, customer experience, and service excellence today.